WHAT WE
BELIEVE
Honesty Is the Best Policy
We will be honest with our clients. We won’t try to sell products or services that our clients don’t need; we will only make product and service recommendations with the client’s needs and well-being always first in our minds. We will say “no” to our clients if they ask for something that may harm them, won’t benefit or work for them. We will perform our services consistently and as they are advertised, never cutting corners.
Kindness Matters
We are kind to our clients, our colleagues, and all people we encounter. We do not start or continue gossip of any kind; we keep what’s told to us in confidence, confidential. We are considerate of others, even if we don’t always agree with them.
Learning Never Stops
Every interaction is a chance to learn something new. We seek to understand before seeking to be understood. We continuously educate ourselves to be the best in our profession as we possibly can and we remain humble knowing that cannot possibly know everything. We teach each other and our clients what we know.
Have Fun
We strive for a workplace that is light-hearted, optimistic, and fun. We have a healthy sense of humor. We don’t take everything seriously. We laugh a lot and out loud. We believe everyone has good intentions. We love what we do and have fun doing it.
Give Back
We volunteer our time, our gifts and our resources in the communities in which we live. We donate to causes that we believe in. We believe that even the smallest gesture can change the world.
ABOUT US
WHAT YOU CAN EXPECT
We Listen
We do a consultation at the beginning of each appointment with all our clients to seek to understand their conditions, treatment goals and ultimately, the results they’re looking to achieve. We will only recommend products and treatments that will benefit our clients and provide a means to achieving the results they’re looking for.
We’re Sanitary
We wash our linens with hot water and bleach to clean and sanitize them. We sanitize the surfaces in the treatment rooms and the equipment we use every day, and we wash and disinfect our tools after every service. We always wear gloves during our waxing services to protect our clients and ourselves and we never recycle or “double dip” in our wax.
We Educate
We want our clients to understand how and why the services and products we provide are beneficial for them and will help them reach their wellness goals. That’s why we will take the time to explain what we’re doing and why we’re doing it. If you have questions, please ask us! We will share our knowledge with you and always be honest with you; after all, we believe an educated client is the best client.
We’re Professional
We are educated, licensed, competent professionals who behave ethically, always. We are confident in our skills and abilities and our clients can count on us to be reliable and courteous. Our studio and its work areas are clean, tidy and organized and we pay careful attention to detail to ensure each of our clients has an exceptional experience every time they visit. We hold ourselves and each other accountable.