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Policies around Lash Services

1.) All clients must arrive with a fresh, clean face. NO EYE MAKEUP.

2.)  It is imperative that all services are scheduled for the full time listed above. Lash services cannot be “squeezed” in and require the full allotted appointment time. Please arrive early for your appointment.

3.) Because lash extensions are placed on each individual lash, it is important that the natural lash is healthy and strong, meaning not too thin/short. Your natural lash must be long enough and strong to hold the weight of a lash extension. We recommend coming in for a quick consultation before scheduling.

4.) REDO POLICY- Clients have 1 week to contact us with any complaints about their lash extensions. During this time we will offer you a REDO. After the 1 week period, we cannot offer a REDO.


Q: What kind of Lashes do you use?

A: We use Bella Lash and Amber Lash Products.

Q: What kind of looks do you offer?

A: We offer classic, hybrid and volume eyelash extensions.

Q: What is the aftercare process?

A: We strongly encourage clients to NOT get their lashes wet for the first 24-48 hours following their lash appointment. Lash extensions do require a gentle touch. We do not recommend sleep eye masks, scrubbing your eyes while washing your face, or using products that require a tough scrub to remove. You'll want to brush your lashes with a clean mascara wand before you go to sleep and in the morning when you wake up. We give all clients an aftercare card with directions to follow and recommend purchasing a lash aftercare kit while at the studio which includes lash shampoo, a lash cleansing brush a mascara wand. 

Q: How long will my lash extensions last?

A: Everyone is different. Keeping them clean and using a gentle touch can get you up to 3-4 weeks.

Q: Can I go swimming with my lash extensions?

A: YES! After the first 24-48 hours following your appointment you can resume all regular activities. Keep in mind every time you do get them wet you risk loosening the bonding agent (glue).